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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...
... team. Responsibilities The DMS Sales Manager will be responsible for leading ... Qualifications Bachelor's Degree Active Health Insurance license in the residing state ... of sales experience 2 years..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
... North Carolina Description The Care Manager, Telephonic Nurse 2 , in ... wellbeing of members. The Care Manager, Telephonic Nurse 2 work assignments ... Advice Line is an inbound..
Job Information Humana Manager, Inside Sales (Work at Home) ... team. Responsibilities The Inside Sales Manager will be responsible for leading ... thinker Required Qualifications Active Health Insurance license in..
Job Information Humana Consumer Experience Lead-Remote in US in Asheville North Carolina Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... Voice Response), CRM (Consumer Relations Manager), Mentor, Telephony, Softphone and CECP ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and..
Description The Manager, Consumer Service Operations is responsible ... multiple service functions area. The Manager, Consumer Service Operations works within ... schedules and goals. Responsibilities The Manager, Consumer Service Operations..
