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... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..
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... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
New associates are given an opportunity to work in all areas of our practice, and with all of the firm’s partners so that each can, as soon as possible, become well ..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... or have significant experience in..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... Infrastructure Architect designs and develops IT infrastructure architecture solutions to business ... specifications. Develops specifications for new..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Honolulu Hawaii Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with ... Facilities: Gather partial..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
... Information Humana Senior Onboarding Command Center in Honolulu Hawaii Description The ... Certification Additional Information Why Humana? It's not about what we think ... what we think is important...
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Honolulu Hawaii Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
Job Information Humana Call Quality Coach in Honolulu Hawaii ... in Honolulu Hawaii Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Honolulu ... in Honolulu Hawaii Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Job Information Humana Call Center Pharmacy Claims Technician, Remote in ... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call..