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The Contact Center Agent will answer incoming Contacts from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will ..
... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... takes action in accordance to it. Escalates unresolved and pending customer ... volume Inbound and or..
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... takes action in accordance to it. Escalates unresolved and pending customer ... volume Inbound and or..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... Advice Line is an inbound call center that provides Humana members with ... management Previous experience in a call center or comfortable working in a ... or comfortable working..
Job Information Humana Consumer Experience Lead-Remote in US in Salt Lake City Utah Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
Job Information Humana Consumer Experience Lead-Remote in US in Sandy Utah Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... with customers within..
Job Information Humana Manager, Inside Sales (Work at Home) in Sandy Utah Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
