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About IPsoft: IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages ..
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... Helpdesk environment with customer service, technical troubleshooting and teamwork skills in ... skills in assisting Level 1 technical support for law enforcement agencies.. ... months experience using a Call..
... Candidate will provide support to Help Desk activities, troubleshoot problems, anticipate the ... responsibilities as instructed. * Answers Help Desk inquiries. * Monitors Footprints and ... inquiries. * Monitors..
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... the root cause of a Help Desk request lies and implementing a ... with the technological savvy to help us keep up this record ... users with a range..
POSITION SUMMARY: Provide technical expertise and high-quality IT support to customers on moderately ... JOB: Research, respond, and resolve technical questions or issues received via ... technically accurate solutions to..
... problems that the first-tier of help desk support is unable to resolve. ... currency and highest level of technical skill in field of expertise. ... Work with vendors or..
... general supervision, responsible for providing technical assistance and support related to ... answering and resolving incoming customer technical issues via phone calls, chats ... the problem and then provide..
