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SharePoint Administrator The candidate serves as the subject matter expert for all things SharePoint. Responsible for the overall administration and management of each SharePoint farm. Monitors the environment and take corrective ..
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Technical Support Technician Responsibilities: Day to day responsibilities include answering first line helpdesk calls and responding to emails and ticket requests for service for all office locations. Managing hardware or software ..
Front Desk Receptionist The candidate will help create a welcoming and professional first impression of the Firm by putting callers and visitors at ease and making them feel comfortable. Will interact ..
Research Librarian The candidate will join a Research Services team. Will report to the Senior Library and Research Manager. As an active member of the national Library team, the candidate, working ..
IT Support Analyst The candidate work co-operatively with the Technology Services team and other areas of the Technology department and is responsible for the implementation, maintenance and support of PC-based applications, ..
... a Tier 2 level both desk-side and virtually via remote control ... troubleshooting end user problems both desk side and virtually. Problem Solving ... Track all calls in Ivanti..
... documenting, and actively resolving end-user help requests. Receives end telephone, end-user ... details, in accordance with established help desk procedures. Prioritizes and schedules, resolves, ... timely, appropriate, and effective..
IT Deskside Support The candidate responds to tickets escalated from Tier I. Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely manner. Provides friendly, professional support via ..
... recovery processes. Manage a hybrid Help Desk consisting of internal, dedicated team ... an external vendor-provided solution. Manage Help Desk operations and work closely with ... and defined SLAs...
