Law Firm Help Desk Jobs in Massachusetts

... team responsible for 24*7*365 service desk support. Develop methods and processes ... of the support team and help guide improvement. Manage the outsource ... improvement. Manage the outsource service..

... obtain appropriate approvals; Provide Billing Help Desk support and individual Billing training ... including e-billing experience, in a law firm or other professional services firm are required. 2+ years’..

... recovery processes. Manage a hybrid Help Desk consisting of internal, dedicated team ... an external vendor-provided solution. Manage Help Desk operations and work closely with ... and defined SLAs...

... for the Southfield office. The firm has a busy insurance defense, ... Future potential for shareholdership. The firm offers a hybrid work policy. ... deadlines. Join an established midsized..

Help Desk Specialist The candidate will respond ... to incoming requests to the Help Desk via phone or e-mail, quickly ... available information resources. Follow standard help desk procedures and..

Document Services Operator The candidate will revise, format, and compare documents. Convert documents from various formats to Word, Excel, PowerPoint, Visio, and format according to the Firm’s standard Best Practice guidelines. ..

... consistently met and that the firm guidelines regularly are followed. IT ... and responsible for the external help desk service performance. Performs trend analysis ... relating to incidents in..

Systems Engineer Duties: Assist in the development, deployment, and maintenance of the XenApp/XenDesktop environments. Maintain a multi-tiered Citrix environment that is highly available with a geographically dispersed user base. Assist in ..

Help Desk Support Specialist The candidate will ... to all users of the firm’s networked systems, with emphasis on ... in internal meetings with Support Desk Team discussing status of..

Assistant Trust Administrator Duties: Works with Trust Administrator and potentially Trustee and Secretaries to coordinate the opening of new trusts. Become familiar with trust instruments in order to help with the ..

Research Librarian The candidate will join a Research Services team. Will report to the Senior Library and Research Manager. As an active member of the national Library team, the candidate, working ..

... obtain appropriate approvals. Monitor Billing Help Desk support inbox and distribute emails ... including e-billing experience, in a law firm or other professional services firm; ability to work independently..

... obtain appropriate approvals. Provide Billing Help Desk support and individual Billing training ... experience; prior experience in a law firm or other professional services firm a plus. Experience with..