Law Firm Help Desk Jobs in Ohio

Online Meeting Services Analyst, Technology Support Services The candidate will serve as the Service Owner for the Firm’s WebEx and Zoom global enterprise implementations. As a Service Owner, the Analyst must ..

... procedures across all of the firm’s systems and infrastructure. Assist and ... providers. Monitor and manage the firm’s Internet connections, Wi-Fi networks, firewalls ... and procedure documentation for the..

Service Desk Analyst` The candidate will help the firm to serve clients by providing technology support via both the phone and email. Troubleshoot technology issues to find root causes, workarounds and ..

IT Help Desk Specialist The candidate will join our Enterprise Technology Operations Team. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail requests from users experiencing computer related technology problems as ..

Operations Administrator The candidate will be responsible for resolving problems escalated from the Help Desk and other TSS teams, communicating with end-users, documenting resolutions and known technical issues, monitoring the integrity ..

... develop technical training programs and help others develop skills that will ... on requests submitted to the help desk and participation with staff in ... on remediation. Responsible for..

... hire, on the use of Firm-supported hardware and software Become subject ... new technology training at the firm and leads training and development ... a competitive advantage for the..