Law Firm Help Desk Jobs in Philadelphia

Document Specialist, Secretarial Services The candidate to join Secretarial Services Department. Will be responsible for typing, revising and finalizing documents, including correspondence, memoranda, pleadings, reports and other legal and non-legal related ..

Technical Support Analyst Duties: Responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer problems, issues and requests. Communicates courteously and effectively ..

Help Desk Analyst The candidate will be ... and email support for the firm on a variety of hardware ... and software. Will logs all help desk calls & email..

IT Support Specialist RESPONSIBILITIES: Provide Level 1 & 2 support for staff on Microsoft Windows, Office, and other software as well as supporting desktop, laptop, and mobile devices. Participate in Help ..

Research Librarian The candidate will join a Research Services team. Will report to the Senior Library and Research Manager. As an active member of the national Library team, the candidate, working ..

IT Deskside Support The candidate responds to tickets escalated from Tier I. Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely manner. Provides friendly, professional support via ..

Helpdesk Analyst The candidate will assist other IT staff with various projects and tasks including but not limited to setting up audio/visual equipment, and computer hardware. Support attorneys and legal staff ..

... recovery processes. Manage a hybrid Help Desk consisting of internal, dedicated team ... an external vendor-provided solution. Manage Help Desk operations and work closely with ... and defined SLAs...

Research Librarian The candidate will join a Research Services team. Will report to the Senior Library and Research Manager. As an active member of the national Library team, the candidate, working ..

Billing Coordinator The candidate will create accurate client billing from draft to finalization. Process write-downs, transfers, divides, combines, and narrative edits. Carefully proof and verify the accuracy of invoices before finalizing ..

IT Generalist The candidate will help Desk Ticket Resolution; Workstation Standards, Images and Deployments; Desktop Application Installation and Management; Mobile Device Configuration; Printer and Copier Management; Anti-Virus and Patch Management; Telephone ..

Help Desk Specialist The candidate will be responsible for answering, evaluating, and prioritizing service requests received via telephone, voicemail, e-mail, and in person for users’ computer performance. Performs diagnostics with user ..

... support end-users. Understand standard support desk procedures, and usage of the ... procedures, and usage of the help desk to self-assign incidents and work ... with document management systems..

Deskside Support Specialist Duties: Provide deskside support on various applications, including MS Office Suite, Windows, Digital File, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications. Provide deskside support on various hardware, ..

Systems Engineer Duties: Assist in the development, deployment, and maintenance of the XenApp/XenDesktop environments. Maintain a multi-tiered Citrix environment that is highly available with a geographically dispersed user base. Assist in ..