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IT Support Specialist The candidate will be responsible for effective support, installation/configuration, operation, and maintenance of end user hardware and software and related infrastructure. Ensures that hardware, operating systems, software systems, ..
Accounting Assistant Duties: Perform duties associated with the general support of the Accounting Department, attorneys, Specialists and Firm including billing and bill review/approval. Billing help desk assistance, answering client inquiries. Periodic ..
... recovery processes. Manage a hybrid Help Desk consisting of internal, dedicated team ... an external vendor-provided solution. Manage Help Desk operations and work closely with ... and defined SLAs...
... This position reports to the Help Desk Manager. The User Support Representative ... Manager. The User Support Representative (Help Desk) will respond to incoming telephone ... create tracking tickets..
Research Librarian The candidate will join a Research Services team. Will report to the Senior Library and Research Manager. As an active member of the national Library team, the candidate, working ..
Systems Engineer Duties: Assist in the development, deployment, and maintenance of the XenApp/XenDesktop environments. Maintain a multi-tiered Citrix environment that is highly available with a geographically dispersed user base. Assist in ..
... obtain appropriate approvals. Provide Billing Help Desk support and individual Billing training ... experience; prior experience in a law firm or other professional services firm a plus. Experience with..
... details, in accordance with established help desk procedures. Prioritizes and schedules, resolves, ... manner in accordance with established Help Desk service-level agreements. Troubleshoots and resolves ... Assist with system..
Help Desk Support Technician Posted Date: December ... Cook, LLP, a financial services law firm, seeks an experienced Help Desk Support Technician to join the ... Support Technician to join..
... quality application solutions to the firm's clients, practice teams and administrative ... mutually beneficial solution for the firm and clients. Makes recommendations to ... to direct management and other..
... and deployments related to the firm desktop images and application delivery ... devices not owned by the firm (i.e., BYOD). Coordinate and work ... applications to the customers and..
IT Help Desk Specialist The candidate's role also involves providing ticket resolution for users, help desk troubleshooting assistance, as well as providing support and solutions to all software and hardware issues ..
IT Deskside Support The candidate will act as a point of escalation for the high volume services Tier I team as well as provide both over the phone and in person ..
... quickly neutralize threats to the Firm. Support the DevOps Continuous Integration ... support calls escalated by the Help Desk. Monitor firmwide second level ticket ... for departing personnel, including..
... daily technical operations of the firm’s Help Desk to ensure that incoming requests ... to Technical Support Services and Help Desk staff. Routinely monitor the ticketing ... accurate and..
... enter solutions into a service desk log and follow from entry ... accuracy and adherence to the firm's IT standards. Serve as project ... in maintenance and development of..
Document Services Operator The candidate will revise, format, and compare documents. Convert documents from various formats to Word, Excel, PowerPoint, Visio, and format according to the Firm’s standard Best Practice guidelines. ..
... as needed. Will participate in firm and department technology initiatives as ... follow-up. Keep current on the firm’s needs with regular communication with ... technology department teams including Service..
IT Help Desk Support The candidate will be part of a team responsible for multiple functions in our IT department including troubleshooting issues with computers, printers, and software, setting up of ..
Help Desk Analyst Duties: Provide technical assistance ... for incoming inquiries related to Firm computer systems, hardware, software, mobile ... and knowledge articles for the Firm’s intranet and help desk..
