Level Help Desk Jobs in Virginia

Provide in-person and remote support for various field offices for end users performing problem analysis and troubleshooting to resolve incidents within service levels Communicate and escalate technical issues that cannot be ..

... problems that the first-tier of help desk support is unable to resolve. ... problems. Maintains currency and high level of technical skill in field ... more complex problems to..

... (TSG) is seeking a seasoned Help Desk Specialist I in Roanoke, VA. ... expertise and timeliness. *Provide second level support to representatives and works ... call resolution. *Communicates with..