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help desk
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... by the Tier 1 Service Desk. Create Remedy tickets for incidents ... to be viewed by Service Desk Analysts and by the user ... and requests. Meet all Service..
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... standards. Act at the highest level of escalation for user problems ... for user problems within the help desk. Develop and direct projects to ... and direct projects to..
... design, the Benefitfocus Platform provides one place for consumers to access ... Helpdesk Specialist will provide third level helpdesk support as well as ... and/or routing needs to appropriate..