Manager Inbound Contacts Jobs in Charlotte

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all aspects of the daily activities of Contact Center agents. Conduct and review quality control inspections ..

Description The Manager, Specialty Sales & Retention - Employer Group responds to inbound calls inquiring about commercial health plans, places outbound calls based on leads, and completes the sales of products ..

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all aspects of the daily activities of Contact Center agents. Conduct and review quality control inspections ..

THE POSITION This position is responsible for prospecting, contacting, selling, and growing a book of media/web partnerships and Fortune 500 companies for our Student Loan Refinancing business. We are looking for ..

THE POSITION Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Supervise the daily activities of Contact Center agents. Conduct and review quality control inspections to supervise ..

... AND SCOPE:The Sr Sales Operations Manager is responsible for assisting appropriate ... maintenance, configuration, reporting, and training.Manages inbound lead routing and assignment to ... area research to support proposal..

Job Information Humana Senior Inbound Workforce Management Professional in Charlotte ... North Carolina Description The Senior Inbound Workforce Management Professional represents the ... (SLMT) addressing associate coverage for inbound member..

Description Responsibilities The Director, Retail Contact Center Medicare Individual will support multiple contact center BPO suppliers and internal covering 6 sites and up to 4,000 /peak associates both domestic and nearshore. ..

u003cbu003e More than a career - a chance to make a difference in people's lives. u003c/bu003eu003cbru003eu003cbru003eBuild an exciting, rewarding career with us - help us make a difference for millions of ..

Description The Supervisor, Inbound Contacts represents the company by addressing ... or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines ... you Come In The Supervisor, Inbound..

Description The Marketing & Communications Technology team is seeking a Senior Product Management Professional - EMME (Enterprise Measurable Messaging Ecosystem) and EMCON (Enterprise Messaging Contact History System) Product Manager who will ..

Ovation Credit Services is now a LendingTree Company! Ovation is a leading provider of credit services with a strong customer service reputation. Ovation utilizes a proprietary software application that facilitates the ..