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help desk
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Emtec, established in 1964, provides technology-empowered business solutions for world-class organizations in the enterprise, federal, state and local government, and education markets. With offices in 14 cities in the U.S., Canada ..
About IPsoft: IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages ..
... problems that the first-tier of help desk support is unable to resolve. ... to resolve. May interact with network services, software systems engineering, and/or ... to resolve the issue...
... the root cause of a Help Desk request lies and implementing a ... with the technological savvy to help us keep up this record ... Engineer, Desktop Support Engineer,..
... year experience working in a help-desk environment.A certificationEDUCATION AND/OR EXPERIENCE - ... JOB KNOWLEDGEMust have 1-year previous help-desk – technical and customer service ... as scheduledPREFERRED CERTIFICATES / LICENSESA..