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Information Technology Specialist customer Support GS 07-11 Duties Resolving customer related technical software and hardware problems Diagnosing and or resolving problems in response to a customer reported incident via trouble tickets Planning and ..
... ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service by answering incoming service requests, via phone, chat, email ... via phone, chat, email & online requests from all business units .....
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Information Technology Specialist (Customer Support), GS 07-11 Duties: Resolving customer-related technical software and hardware problems. Diagnosing and/or resolving problems in response to a customer-reported incident via trouble tickets. Planning and delivery ..
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