Operations Manager Inbound Contacts Jobs in Charlotte

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all aspects of the daily activities of Contact Center agents. Conduct and review quality control inspections ..

Description The Manager, Specialty Sales & Retention - ... - Employer Group responds to inbound calls inquiring about commercial health ... of products and/or services. The Manager, Specialty Sales &..

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all aspects of the daily activities of Contact Center agents. Conduct and review quality control inspections ..

Description The Supervisor, Inbound Contacts represents the company by addressing ... or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines ... you Come In The Supervisor, Inbound..