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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all aspects of the daily activities of Contact Center agents. Conduct and review quality control inspections ..
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Description The Manager, Specialty Sales & Retention - ... - Employer Group responds to inbound calls inquiring about commercial health ... of products and/or services. The Manager, Specialty Sales &..
u003cbu003e More than a career - a chance to make a difference in people's lives. u003c/bu003eu003cbru003eu003cbru003eBuild an exciting, rewarding career with us - help us make a difference for millions of ..
Description Responsibilities The Director, Retail Contact Center Medicare Individual will support multiple contact center BPO suppliers and internal covering 6 sites and up to 4,000 /peak associates both domestic and nearshore. ..
Description The Marketing & Communications Technology team is seeking a Senior Product Management Professional - EMME (Enterprise Measurable Messaging Ecosystem) and EMCON (Enterprise Messaging Contact History System) Product Manager who will ..
... DescriptionPURPOSE AND SCOPE:The Sr Sales Operations Manager is responsible for assisting appropriate ... areas of sales and sales operations. This position interfaces with members ... DUTIES AND RESPONSIBILITIES:Manages functional..
Description The Supervisor, Inbound Contacts represents the company by addressing ... or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines ... you Come In The Supervisor, Inbound..
Job Information Humana Senior Inbound Workforce Management Professional in Charlotte ... North Carolina Description The Senior Inbound Workforce Management Professional represents the ... (SLMT) addressing associate coverage for inbound member..