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call center
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Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..
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... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 ... Competitive 401k match Generous..
... Workforce/Staffing forecasting experience 1 year Call center WFM Experience Comprehensive knowledge of ... Competitive 401k match Generous Paid Time Off accrual Tuition Reimbursement Parent ... HIPAA information Interview Format..
