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... transformative business results. Summary/Scope The Customer Care Quality Analyst supports the ... the delivery of world class service. They are responsible for assessing ... of the performance of the..
... results. Summary/Scope The Supervisor of Customer Care is responsible for operational ... and supervises a team of Customer Care representatives and collaborates with ... is in place to meet..
... Provide user guidance on REMS self-service channels (IVR, Online portals, and ... portals, and Mobile App). The Customer Care Center is open Monday ... return goods), and to other..
... delivers a distinctive and delightful customer experience.Registers sales on assigned cash ... fair, friendly, and efficient checkout service.In accordance with state and federal ... and drug information and process..
Management Consulting firm with 100 employees and a focus in Pharmaceuticals and medical devices companies in more than 50 countries and have offices in Antwerp, Basel, New York, Tokyo and Melbourne ..
Job Description COMPANY SUMMARY:At Intercept, our mission is to build a healthier tomorrow for patients with progressive non-viral liver diseases. Intercept's lead product, obeticholic acid (OCA), is a first-in-class farnesoid X ..
... research methodologies to deliver strategic customer insights and drive improved decision-making. ... leadership for developing key strategic customer Insights efforts and driving superior ... studies, then draws and communicates..
Job DescriptionnnAttention NJ Applicants: In April 2020, our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters location in Rahway, NJ by 2023. Therefore, the ..
... products installed base and driving customer satisfaction through service. Join a Culture of Collaboration ... and subsystems, and software at customer and/or field locations Analyzes and ... and 4..
... the business goals of the Customer Services Education organization through account ... organization through account penetration, profitable service growth, and a continuous focus ... and a continuous focus on..
... to deliver and embed strategic customer insights and drive improved decision-making ... Major Duties: Provides leadership for Customer Insights efforts, developing and deploying ... order to develop key strategic..
At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and ..
... and verbal Ensure that client service delivery meets customer needs while strengthening client relationship ... Medical Affairs, Brand Team, Commercialization, Pharmaceutical Marketing, Account Management, Account Executive, ... Client Services,..
... and delivery for our Patient Service platforms by collaborating with multi-disciplinary ... capabilities being raised by peer pharmaceutical and healthcare organizations.This job might ... with Salesforce.com applications (Health Cloud,..
Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas ..
... is an after hours position.PositionnOverviewThenRegional Service Manager is responsible for managing ... organization andnits activities to meet customer service expectations and financialnmetrics. ThenRegional Service Manager reports to the Zone..
The Director of Robotics and Business Process Automation is a key member of the Application Management services and delivery organization, responsible for planning and driving the execution of automation projects. The ..
Description As the Associate Director, Customer Success for Humana Pharmacy Solutions, ... how HPS should engage and service the Provider and the MAPD ... care providers and specialists in fee-for-service,..
The Commercial Information Technology team is looking for a Senior Manager to provide Product Management to our Data Solutions in the Market Access area. We drive the planning and delivery for ..
Senior Automation and Controls Engineer The Automation and Controls Engineer will develop, modify, and troubleshoot PLC and HMI Operator Interface programs. This position is responsible for owning all software aspects of ..
