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... strategic initiatives while maintaining continuous quality improvement. The ownership of the ... ongoing development of customer experience, quality, and training to meet changes ... targets, goals, and metrics. Manages..
Description The Associate Director of Quality, Performance, & Digital Experience devises ... for executing and delivering software quality initiatives with an emphasis on ... experience. The Associate Director of Quality,..
Description The Manager, Call Quality will oversee the activity of ... the activity of the Calls Quality department and new hire on ... develop, implement and maintain a system of..
Description The Supervisor, Call Quality provides information to assist in ... on the phone and Call Quality auditors. May assist in the ... are looking to employ a Quality Supervisor..
Job Information Humana Associate Director, Provider Data Interoperability in Green Bay Wisconsin Description Humana's Provider Data and Medicaid Governance team is committed to effective and efficient business solutions for quality assurance ..
Description The Associate Director, Site Reliability Engineering maintains, integrates and implements software applications within the organization. The Associate Director, Site Reliability Engineering requires a solid understanding of how organization capabilities interrelate ..
Job Information Humana Associate Director, Site Reliability Engineering in Green Bay Wisconsin Description The Associate Director, Site Reliability Engineering maintains, integrates and implements software applications within the organization. The Associate Director, ..
Description The Supervisor, Quality Engineering carries out procedures to ... and end-user requirements. The Supervisor, Quality Engineering works within thorough, prescribed ... analytical approach. Responsibilities The Supervisor, Quality Engineering performs..
Description The Associate Director, Technology Solution Implementation delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Associate Director, Clinical Release Management and ..
Description Humana is looking for a dynamic and energetic leader that is passionate about leading and growing our contact center SRE team. Supporting the core contact center voice technology applications and ..
Job Information Humana Technical Product Manager - Remote in Green Bay ... Senior Product Management Professional/Technical Product Manager (TPM) must be able to ... product backlog. The technical product manager..
... and efficient business solutions for quality assurance and risk mitigation in implementing ... for data oversight, data usage, system analysis and data retention to ... data retention to assure..
... testing teams drive and deliver quality testing results based on the ... teams to deliver timely and quality testing results. Oversees and manages ... Voice Response), CRM (Consumer Relations..
Description The Senior Product Manager, Digital, will contribute to digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, ..
Description The Manager, Technology Solutions devises an effective ... on IT business initiatives. The Manager, Technology Solutions works within specific ... we do business. The Technology Manager, Salesforce & Vlocity,..
Job Information Humana UM Medical Director - Conviva in Green Bay Wisconsin Description The Medical Director relies on medical background and reviews health claims. The Medical Director work assignments involve moderately ..