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Position Summary: Provide expertise in configuring, installing, upgrading and trouble shooting in a LAN/WAN environment or between multiple local area networks in WAN environment. Provide expertise regarding personal computer hardware and ..
... immediate need for 2 Sr. Help Desk Analysts in Washington, DC for ... a short term contract. Senior Help Desk Analysts with at least 2 ... should also have..
... second level support to the Help Desk Analyst and responds to problem ... as needed. • Interacts with Help Desk and Network Services personnel to ... Agreements as outlined..
Global Support Services is seeking Desk Top Support / Tier II ... incidents and requests received from Remedy tickets escalated by the Tier ... by the Tier 1 Service Desk...
... required Call Tracking: Tivoli Service Desk Remedy, Call Monitoring: Apropos MS Exchange, ... Desktop Call Tracking: Tivoli Service Desk and Remedy. Size of Group: 13 Responsible ... a single..
Provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software ..
... for someone who has Service Desk process or service desk analysis experience. This person will ... person will be working within remedy to analysis escalated and misrouted ... well..
Position: 50 % travel Nationwide; Full-time Temporary Data Solutions & Technology Incorporated seeks Helpdesk Support - Tier II personnel to perform a full range of IT duties. The Helpdesk Support - ..
... Corporation is seeking a qualified Desk Top Support / Tier II ... incidents and requests received from Remedy tickets escalated by the Tier ... by the Tier 1 Service..
... responsible for ensuring that the Help Desk operates as a highly professional ... highly professional service. The IT Help Desk Technician must have good technical ... for internal customers..
... currently seeking a qualified SharePoint Help Desk Technician in Washington, DC. This ... and prioritizing tickets via BMC Remedy and ensuring Services Level Agreements ... Customer Support experience 1..
... Services, LLC (GSS) is seeking Desk Top Support / Tier II ... incidents and requests received from Remedy tickets escalated by the Tier ... by the Tier 1 Service..
... incidents and requests received from Remedy tickets escalated by the Tier ... by the Tier 1 Service Desk. Create Remedy tickets for incidents and requests ... Provide continuous status..
... Straits Native Corporation is seeking Desk Top Support / Tier I ... for creating, tracking, and resolving Remedy tickets; ensure problem ownership and ... equivalent experience. 1-2 years of..
1 year contract with possible extensions or right to hire. It is 100% phone support for level 1 - they have Windows 7, XP, MS- Office and MS-Outlook. Password resets, logging ..
Global Support Services is seeking Desk Top Support / Tier I ... for creating, tracking, and resolving Remedy tickets; ensure problem ownership and ... equivalent experience. 1-2 years of help..