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help desk
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Position Summary: Provide expertise in configuring, installing, upgrading and trouble shooting in a LAN/WAN environment or between multiple local area networks in WAN environment. Provide expertise regarding personal computer hardware and ..
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Provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software ..
