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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... are tracked and communicated to..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality growth as established by Senior Leadership. The leader will be ... In addition, the Leader..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... associates and deliver..
Job Information Humana Call Center Operations Manager in Lancaster South ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..
... is Remote The role of Senior Analyst, Data Analytics requires an ... individual to lead our Customer Service/Call Center/Contact Center analytics and data mining efforts. ... acumen and comfort..
