Senior Customer Quality Manager Jobs in Charleston

... drive improvements to SOC service quality, increase SOC efficiency, and ensure ... and bring improvements to analyst quality Development and tracking of key ... toward creating value with others...

Job Information Humana AVP Enterprise Architecture Activation in Charleston West Virginia Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise ..

Description The Director, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Director, Enterprise Architecture Activation requires an in-depth understanding of how organization capabilities interrelate across functions ..

... and necessary care for our senior population and broader community through ... new technology to meet our customer's critical care needs. The CenterWell ... needs. The CenterWell Retail Pharmacy..

Job Information Humana Technical Product Manager - Remote in Charleston West ... Charleston West Virginia Description The Senior Product Management Professional/Technical Product Manager (TPM) must be able to ... They..

Job Information Humana Senior Technical Product Manager in Charleston West Virginia Description ... Charleston West Virginia Description The Senior Technical Product Manager (TPM) must be able to ... They partner..

... resolution of telephonic and digital customer inquiries, primary care manager PCM assignments and changes, Maintenance ... opportunities to increase efficiency and quality at a more operational level ... risks..

... of Humana's Wellness category this Manager, Technology Solutions devises an effective ... on IT business initiatives. The Manager, Technology Solutions works within specific ... schedules and goals. Responsibilities The..

Description The Regional Vice President, MarketPoint will lead the East Region of the Field Sales team, reporting to the VP of MarketPoint Field Sales. The role's leadership scope encompasses both Career ..

Job Information Humana Associate Director, Provider Data Interoperability in Charleston West Virginia Description Humana's Provider Data and Medicaid Governance team is committed to effective and efficient business solutions for quality assurance ..

... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and use customer and business partner feedback to ... to ensure products are meeting..

Sr. Technical Project Manager Date: Jun 7, 2023 Location: ... seeking a Sr. Technology Project Manager to join our team of ... delivering on time, with a high-quality bar. It..

... seeking a talented and experienced Senior Product Manager to lead the development of ... process, ensuring timely delivery of high-quality products that meet customer expectations. Drive agile product development..

... will report to the VP, Customer Experience Design & Innovation, and ... is also comfortable supporting nearer-term customer experience design and journey work ... and change management individuals across..

Description The Senior Product Manager Conceives of, develops, delivers, and ... delivers, and manages products for customer use. The Senior Product Manager works on problems of diverse ... moderate to..

Description The Senior IT Project Manager oversees the delivery of various ... authorization capabilities for Humana. The senior IT project manage will provide ... while controlling for project cost, quality,..

... to track system heartbeat and customer experience for all retail, warehouse ... resolved before any impact to customer experience Ensures continuous alignment of ... adherence to SLAs and overall..

Creative Director, Digital (REMOTE) Date: Jun 30, 2022 Location: Remote, USRemote, USRemote, US Company: Under Armour Under Armour has one mission: to make you better. We have a commitment to innovation ..

Job Information Humana Director Agile Coaching in Charleston West Virginia Description Humana is looking for a Director to build and lead a team of talented coaches that support our enterprise agility ..

SVP, Consumer Experience, Insights, and Analytics Date: Aug 18, 2022 Location: Remote, US Company: Under Armour Under Armour has one mission: to make you better. We have a commitment to innovation ..

... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch customer journey, identify pain points and ... assistant, process automation, workforce management,..

Description The Senior Product Manager Conceives of, develops, delivers, and ... delivers, and manages products for customer use. The Senior Product Manager works on problems of diverse ... to substantial...

Sr. Manager, Store Experience & Communications (Remote) ... Under Armour is seeking a Senior Manager of Store Experience & Communications ... projects to communication strategies. This customer and retail teammate-centric..