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help desk
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... problems that the first-tier of help desk support is unable to resolve. ... field and 4 years general help desk experience or a four year ... field and 2..
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... the root cause of a Help Desk request lies and implementing a ... with the technological savvy to help us keep up this record ... then connect with peers..
POSITION SUMMARY: Provide technical expertise and high-quality IT support to customers on moderately complex issues. Ensure quality support with a high degree of customer service, expedient response time, and accurate information.This ..
