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Senior Director, Operations The candidate will be a key leadership position in the Contact Center that will lead a team responsible for managing all of the business needs of the following ..
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Senior Director, Employee Success Duties: Lead a team initially consisting of Recruiting/Onboarding, Training, Sales, Performance Management, and Employee Relations. Work to create tools and experiences that will enable our employees to ..
Senior Director, Client Experience (Call Center) Duties: Manage the Director of Quality and their team of 12 associates to analyze calls for compassion, opportunities, and accuracy. Lead team of two auditors ..
