Service Helpdesk Jobs in Virginia

Position Summary: Provide expertise in configuring, installing, upgrading and trouble shooting in a LAN/WAN environment or between multiple local area networks in WAN environment. Provide expertise regarding personal computer hardware and ..

Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..

Provide in-person and remote support for various field offices for end users performing problem analysis and troubleshooting to resolve incidents within service levels Communicate and escalate technical issues that cannot be ..

Provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software ..

Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..

JOB SUMMARY Carilion Clinic - Technology Services Group (TSG) is seeking a seasoned Help Desk Specialist I in Roanoke, VA. You will work alongside our Operations Team to resolves hardware, software ..

Description The Desktop/End User Support Engineer 1 maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop/End User Support Engineer 1 work ..