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call center
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... to the team, peers, and management. Provides architectural guidance to the ... and JAVA/J2EE. Collaborate with Business Analyst on product requirements analysis. Application ... tableau for tracking call center..
... food service, logistics and travel management consulting. to simplify and streamline ... your job duties include the management of all Contact Center staff ... Contact Center agents, assess the..
... example Directs call center objectives, performance standards, and policies. Directs workforce management activities and sets performance goals and objectives accordingly Addresses ... department. Monitoring and evaluating staff performance, providing..