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Description The Director of User Acceptance Testing (UAT) ... to improve consumer's experience. This Director drives software testing teams to ... the team to complete test execution, test case documentation,..
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Description Responsibilities The Director, Retail Contact Center Medicare Individual will support multiple ... Individual will support multiple contact center BPO suppliers and internal covering ... Strong interdependence with inbound calls..
POSITION SUMMARY: The Director, Email Execution oversees the day-to-day operation and ... oversees the day-to-day operation and execution of the email channel, including ... optimize existing, messaging strategy. The Director,..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... vision for, and oversee the execution of, contact center platform technology foundation and platform ... automation, workforce..
