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... User Support researches and resolves technical problems of moderate complexity, typically ... and on line requests for technical support. Documents, tracks, and monitors ... group of typically support and..
Description The Desktop/End User Support Technician 2 maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop/End User Support Technician 2 performs ..
Description The Desktop/End User Support Technician 3 maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop/End User Support Technician 3 performs ..
