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Job Information Humana Senior Business Intelligence Engineer - Louisville, KY or Work at Home in Flagstaff Arizona Description The Senior Business Intelligence Engineer solves complex business problems and issues using data ..
... program to ensure Humana is service ready for every customer contact. This role requires a ... maniacal focus on experience, ensuring service changes introduced to contact centers ... processes..
Description The Provider Connectivity Professional 2 provides analysis and support to both internal and external customers on complex EDI-related issues (i.e., electronic exchange of data including authorizations/referrals, eligibility and benefits, electronic ..
... Associate Vice President (AVP) of Service Fund. The Business Support Coordinator ... report to the AVP of Service Fund and performs varied activities ... varied activities and moderately complex..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... made to members providing exceptional customer service, ensuring that all interested parties ... to Succeed Minimum 1..
... Coding Coordinator 3 performs advanced administrative/operational/customer support duties that require independent ... a home office (Satellite internet service is NOT allowed for this ... position may be subject to..
... leads advanced and highly specialized administrative/operational/customer support duties that require independent ... contracts. Manages provider audits, provider service and relations, credentialing, and contract ... intake and manage provider perceived..
... product teams to understand agent service experience, digital and omnichannel service strategy, features, and changes such ... such as voice of the customer, NPSt, root cause, telling the .....
... The vision of the Retail Customer Segmentation team is to achieve ... of underserved populations. The Retail Customer Segmentation Team is part of ... role will support the Retail..
... we help Humana learn from customer complaints to continuously improve upstream ... a home office (Satellite internet service is NOT allowed for this ... position may be subject to..
Job Information Humana Senior Financial Analyst - Remote in Flagstaff Arizona Description The Provider Analytics organization's vision is to improve member healthcare through innovative analytics and actionable insights, which empower members, ..
... not limited to rescue skills, in-service training, and physical conditioning. 13. ... maintain a high standard of customer service. 19. Possess mature judgment and ... drug test. BENEFITS This..
Job Information Humana Experience Strategy & Transformation Professional 2-Remote in US in Flagstaff Arizona Description The Experience Strategy & Transformation Professional 2 enhances the consumer experience by architecting experiences and building ..
... will leverage voice of the customer, NPSt, root cause, telling the ... a home office (Satellite internet service is NOT allowed for this ... position may be subject to..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional customer service, ensuring that all interested parties ... Problem-Solving, and Critical Thinking..
Job Information Humana Senior Consumer Experience Professional - Remote in US in Flagstaff Arizona Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..
... may leverage voice of the customer, NPSt, root cause, telling the ... required. Satellite and Wireless Internet service is NOT allowed for this ... position may be subject to..
... quality of inbound and/or outbound customer service calls. Documents quality issues and ... position may be subject to temporary work at home requirements for ... the situation, and will..
Job Information Humana Data Architect - Louisville, KY or Remote in Flagstaff Arizona Description The Provider Insights & Claims Analytics (PICA) team is a blend of technology, data, and consulting professionals ..
