Tier 2 It Support Jobs in Georgia

... within the job. SUMMARY Global Support Services, LLC a subsidiary of ... Corporation is seeking a Helpdesk Support Tier II in Macon, GA. ESSENTIAL ... DUTIES & RESPONSIBILITIES Provide..

... day-to-day operations of the 24x7 Tier 1 support team by: Correctly prioritizing cases ... call volumes to minimize missed support opportunities Promoting high CSAT Being ... and soft skills..

... day-to-day operations of the 24x7 Tier 1 support team by: Correctly prioritizing cases ... call volumes to minimize missed support opportunities Promoting high CSAT Being ... and soft skills..

The Senior Client Support Specialist is responsible for answering ... issues and escalating cases to tier two teams or management when ... platform. In addition, they provide support and mentorship..

... sometimes working without supervision. The IT Helpdesk Specialist will be responsible ... working directly with stakeholders. The IT Helpdesk Specialist will be expected ... years of experience in an..