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... technical competence. Directs Customer Service Trainer regarding the development and rollout ... positions. Assists the Customer Service Trainer with the assessment of ongoing ... for improvement and education. Ensures..
Job Information Humana Call Quality Coach in Nashville Tennessee Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Nashville Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Nashville Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..