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... and follow-up on those remotely.
Analyze and resolve customer service issues associated with TeraRecon products running on Windows Workstations and Windows ... level of support.
Basic hardware troubleshooting and escalation to field service engineers as required for assistance but remain the owner of ...
... -Fi devicesexperience with smart phone app managementexcellent customer service skillsthorough troubleshooting skillsstrong attention to detailexperience using a ... Wi-Fi device configuration and support2-3 years - Customer Service experience1-2 years - Experience with IT help desk ticket trackingHigh ...
... year degree in Electronics Technology or equivalent.
5-7 years field service with medical diagnostic equipment.
4-6 years experience in advanced ... year degree in Electronics Technology or equivalent.
5-7 years field service with medical diagnostic equipment.
4-6 years experience in advanced ...
Technical Support SpecialistJob Description:Join a high-performing, tight-knit team in a fast-growing start up. Our company, Practical Dental Solutions, builds software that helps streamline dental practice operations with well-designed, real-time apps.As a Technical Support ...
... technology with demonstrated technical aptitude; experience at a technology company or relevant consultancy idealPassionate about customer service and how it can transform businesses Apply:If You feel like you are a good candidate ...
If you have Windows/Office knowledge, enjoy providing software support to clients over the phone and have loan servicing, accounting, or mortgage knowledge, you need to keep reading.We are seeking talented and personable candidates with the end goal in mind to have complete ...
... continue to grow, we look for driven professionals who share our core values of Client Service, Innovation, Client Retention and Market Expansion.
We are seeking talented individuals who are committed to ...
Handle inbound/outbound customer service calls
Ability to demonstrate strong analytical and technical ... technical and complex product
4 years of customer service experience
Able to communicate clearly with all levels of customer personnel
... a financial institution preferred.
Serves as primary customer service contact for Treasury Management Services. Acts as liaison ... Cash Management/Treasury Management preferred
*Experience in a customer service call center/service center preferred
*Strong leadership skills
*Strong interpersonal skills ...
... technical issues for customers by employing a high degree of customer service, technical expertise, and timeliness. So, what is truly important? ... Debug software installations Support system post installation for customer service Understanding of basic MHE and control system principles Up to ...
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient ...
... , retaining ownership until problem is resolved.Communicate with the end user to ascertain quality of service and support issues.Communicate utilizing varying social medias.Utilize appropriate Help Desk tools and applications ...
Customer Engineer 4
El Segundo, CA
* *We expect that there will be 2 or 3 times per year where candidate may need to travel either within California or to Chantilly, VA. Initial training will occur in Chantilly for one week.**
* Responsible for installing, maintaining and ...
... in ticketing system. Escalate problems in accordance with Service Level Agreements and program policy. Provide advanced troubleshooting ... think logically and act decisively in critical situations.
• Strong customer service skills.
• Microsoft Certified Desktop Support Technician ( ...
... organization in White Plains, NY that is looking for a Level 1 Helpdesk Technician for a long term assignment - 1 year long.
My client is ... changes and updates
Knowledge and experience of customer service practices
Excellent written and verbal communication skills
Working knowledge of ...
... a motivated, career and customer oriented
Senior Information Technology Analyst (Service Desk Tier I & II Specialist)
This is a customer-facing ... .
Experience planning and forecasting resource needs in IT Service Infrastructure.
Experience facilitating meetings to solicit feedback from users ...
... and remote access for R/S. Security, Collaboration, Datacenter, wireless, Service Provider (both hardware and software) to Cisco customers, partners, account ... ).
● Provide support to internal and external customers during critical service related issues acting as the lead Cisco point of Contact. ...
... Asset Management, Change and Configuration management.
Ensure quality of service through:
Insuring that all pertinent end user identification information, including ... an MCSE is preferred; however, certifications in A , HDI Helpdesk are acceptable
Must be self motivated and directed.
Occasional travel ...
Excellent verbal and written communication skills
Superior customer service skills
Excellent analytical and problem solving skills
Troubleshooting ... issues from a global mission critical customer base
• Responding to service, product, technical, and customer relations questions on subjects such ...
... no further! DISH s 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer ... :The Technical Support Representative answers inbound technical and customer service calls from internal and external customers. Other responsibilities as ...
... and business requirements for the Service Desk, including service level objectives (SLOs) and service level details Facilitate discussions with ... accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-###-#### between the hours of 7:30 a.m. to ...
... accurate information and data regarding end-user issues within a Service Desk ticketing system, and according to policies and standards. ... accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-###-#### between the hours of 7:30 a.m. to ...
Onsite Deskside Technical Support Specialist
Onsite Deskside Technical Support Specialist JobJob Number: 1025148Location: Dundee, MIDate Posted: 11-30-2016The Onsite Desk-Side Technical Support Specialist is responsible for providing infrastructure and process support for IT ...