Date	Location	Job title
Jan 13, 22	Raleigh, NC	Help Desk Analyst (browser-based applications, Application/Production Support, In-Home Services) NCDHHS-670530 NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and reso...
Apr 01, 22	Albany, NY	Business Analyst (Zendesk, Help Desk Support Software, Managing Vendor Relations, Training Material) HBITS-03-11964 Daily tasks will include: Develop and implement an Organizational Change Management (OCM) Plan and Program Develop a comprehensi...
Jul 26, 22	Albany, NY	Help Desk Manager (Management Experience, Customer Service, Zendesk, Helpdesk Support Software) HBITS-04-12227 Provide support and technical assistance to the New York State Education Department - ACCES-VR Unit, including Vocational Rehabilitatio...
Oct 26, 22	Albany, NY	IT Specialist (level 2 help desk support, VMware, vSphere, installing Windows, MS Suite) HBITS-04-12411 Duties include, but are not limited to the following: Act as single point of contact for users of the Department's Information Tec...
Dec 14, 22	Delmar, NY	Help Desk Manager (L1 and/or L2 help desk support, Office 365 Suite, HP, Xerox, ServiceNow) HBITS-04-12489 Daily tasks will include: Monitoring and responding to requests from agency staff via telephone, email and NYS ITSM system; Monito...

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