Internal Communications Manager

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Internal Communications Manager
The candidate helps sustain a best-in-class internal communications function across the firm that fuels employee engagement and influences connectivity and culture. Plays a lead role in content management and development and creation of best practices related to the firm’s intranet. Drafts, edits and deploys employee communications and corresponding materials, utilizing multiple channels to reach our internal audience. Ensures messaging and materials are high-quality, accurate, appropriate and integrated with firm priorities and themes. Maximizes the firm’s internal communication effectiveness and ensures consistent messaging, branding, imagery and identity. Writes and edits impactful and engaging content that effectively describes and promotes programs and initiatives in support of firm goals and culture. Works closely with the Marketing & Business Development Creative team to develop ongoing internal communications campaigns and ensure consistent and impactful visual design. Works with appropriate firm personnel to create and maintain content for employee communication channels and explore/recommend new channels. Partners with key stakeholders in the identification, selection, implementation and maintenance of best-in-class internal communications platforms, technologies and tools. Implements metrics reports to measure effectiveness of internal communication channels and measures internal communications with the goal of continuously improving internal communications strategy to reach and engage employees. College degree required, plus any combination of training, education and experience that demonstrates the ability to perform the duties of the position. 7+ years of communications management experience, preferably with a law or professional services firm. Knowledge of the legal industry is strongly preferred. Excellent communication and organizational skills; ability to effectively communicate information and ideas in written and verbal format. Positive, entrepreneurial, problem-solving attitude. Impeccable attention to detail, with strong analytical and problem-solving skills; comfortable dealing with ambiguity. Superior writing, grammar, editing and proofreading skills. Strong project management experience. Creative thinker who works well in a collaborative team environment and shows sound business judgment. Comfortable around senior leadership. Highly motivated, persuasive, priority-driven and collaborative; able to manage simultaneous deadlines. Willingness to build relationships and collaborate across the broader Business Services teams. Flexibility to manage demands outside of traditional business hours.

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