The STARS Improvement Coordinator 2 develops, implements, and manages oversight of the company's Medicaid Stars Program. Directs all Stars quality improvement programs and initiatives. The STARS Improvement Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
The STARS Improvement Coordinator 2 develops programs designed to increase the plan quality. Partners with leaders regarding implementation planning.
Reviews and communicates results of programs.
Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
General Duties/Responsibilities:
Support JOC (Joint Operational Community) meetings and responsible to follow up on meeting takeaways
Prepare meeting package and/or meeting slides
Assist with project planning
Attend Team Building meetings 1-2 times a year in a FL Market Office
Required Qualifications
High School diploma
3 or more years of healthcare experience
2 years' experience in an Administrative Support Role
Strong attention to detail and focus on process and quality
Excellent communication skills
Ability to operate under tight deadlines
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, Outlook, Access and PowerPoint
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Additional Requirements:
Hours: 40-hour work schedule Monday-Friday, hours will be discussed with the leader.
Location: The work-style for this position is remote/work at home in the state of Florida.
Work At Home Requirements:
Must have a separate room with a locked door that can be used as a home office to ensure you and your patients have absolute and continuous privacy while you work
Must have accessibility to hardwired high speed internet with minimum speeds of 10Mx1M for a home office (Wireless and Satellite are prohibited)
Preferred Qualifications
Associate's or Bachelor's Degree in Business Administration, Health Administration or a related field
Previous experience providing support to remote teams a plus
Proven organizational and prioritization skills and ability to collaborate with multiple departments a plus
Prior managed care experience a plus
Familiarity with medical terminology and/or coding
Additional Information
Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Modern Hire Text which allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire Text interview. In this interview, you will read a set of interview questions on your phone or computer and you will provide text responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Employer job 
90 Day Old Job 
