Senior Crm Data Coordinator

Profile

Senior CRM Data Coordinator

Duties: The candidate will serve as an InterAction CRM “super admin user," supporting various projects and on-going tasks such as training and on-boarding of users, building custom reports, constructing complex queries using Boolean logic techniques, supporting the overall use across the firm and leading data quality projects and processing DCM tickets to ensure data integrity, freshness and availability. Develop and execute own ideas and projects to improve CRM processes and operations. Intake raw data files, organize and clean the data, and properly map data fields back to the CRM for advanced import. Facilitate future CRM upgrades and system integrations by coordinating various aspects such as requirements gathering, organizing and cleaning data, testing, training, and rollout implementation. Research to fill in gaps in client and prospect data and update contact information when data becomes stale. Provide support to the firm’s email marketing initiatives by building sign up pages, sending out email campaigns and completing complex ad-hoc HTML formatting and embedding requests for the firm's email campaigns, website, blogs and intranet portal. Deliver end-user training and process documentation for any of the firm’s Marketing Technology systems based on routine system use and as needed for attorney and staff requests. Work with and serve cross departmental teams such as but not limited, Practice/Business Development, IT, Attorneys and Secretaries to resolve marketing technology related issues. Provide back-up support to other duties and roles of the Marketing Technology team and other duties and projects as assigned.

Company info

Seyfarth Shaw LLP
Seaport East Two Seaport Lane, Suite 300
Boston
Massachusetts
United States 02210-2028
Fax : 617-946-4801
Website : http://www.seyfarth.com