Account Representatives For Ed

Profile

Account Representatives for ED

Duties: Communicate with debtors in regards to the repayment of their delinquent debt. Achieve assigned goals. Make required number of phone calls daily as determined by management. Profile debtors and obtain financial information; update demographic and financial information on each call. Negotiate the best possible arrangements. Proficiently use auto-dialer and other company systems while placing outbound calls and accepting inbound calls. Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements. Perform skip tracing to located debtors.. Use skip-tracing tools to locate the debtor in the most efficient manner. Locate required number of skip accounts as determined by management. Effectively communicate with third parties to obtain location information. Profile accounts that are determined un-locatable or exhausted. Ensure all accounts are worked within client standards and Federal Regulations.. Maintain specified file of accounts per client standards. Work within FDCPA, state regulations, and department / company compliance policies. Maintain clear, concise and accurate documentation of all attempts and / or contacts made and received for accounts in accordance with company and client specifications. Maintain continuing education and training in industry career development. Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc.. Attend training sessions as directed by management. Integrate information obtained through training sessions and policy changes immediately into daily routine. Participate in special projects as assigned by department management. Conform with all safety rules and use all appropriate safety equipment. Perform all other related duties incidental to the work described herein.

Company info

Bass & Associates, P.C.
3936 East Fort Lowell Road Suite 200
Tucson
Arizona
United States 85712
Fax : 520-577-1546
Website : http://www.bass-associates.com