Learning Facilitation Professional 2 - Remote US

Profile

Description

The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Learning Facilitation Professional 2 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.

Selects appropriate materials.

Travels to various states to facilitate and conduct statewide trainings.

Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.

Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.

Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.

Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Follows established guidelines/procedures.

Required Qualifications

Associate Degree.

Two (2) or more years of training or learning development experience.

Proficiency in Microsoft Office applications including Outlook, PowerPoint and Adobe PDF.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Must be able to travel outside of the state of residence with overnight stay of up to 3 weeks at a time.

Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.

Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

Bachelor's Degree.

Microsoft Project experience.

Understanding of curriculum design and adult learning principles.

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes.

Additional Information

Typical Work Days/Hours: Monday - Friday; 8:00am - 5:00pm EST.

Travel: Up to 20% outside state of residence with overnight stay of up to 3 weeks at a time.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com