Legal Bill Reviewer/legal Bill Auditor

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Legal Bill Reviewer/Legal Bill Auditor
The candidate will be responsible for reviewing outside counsel’s invoices for compliance with Travelers’ Retention and Billing Policies, best practices and claim-specific instructions and ensure charges are otherwise reasonable. Collaborates with Travelers colleagues managing claims or matters and interacts with outside counsel regarding changes to their bills. This job does not manage others. This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. Reviews and determines accuracy of law firm invoices ensuring compliance with Travelers’ billing policies and department specific direction and are otherwise reasonable. Makes quick, sound decisions and negotiate resolution of billing issues or disputes. Ensures prompt, accurate and efficient auditing of submitted legal fee and expense invoices and amends as appropriate. Engages in written and/or verbal communications with law firms and/or the Travelers employees managing the matter. Serves as a technical resource to other claim professionals and various stakeholders, providing consultation and training regarding legal bill review and related best practices where appropriate. Provides suggestions and may participate in developing and directing the strategies and business plans of the LRM group and various business partners. Assists and provides input to identify new improvement or innovative opportunities and aids in the understanding, assessment and removal of barriers to success. Perform other duties as assigned.

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