Systems Engineer

Profile

Systems Engineer

The candidate maintains the Information Technology department systems including workstations, servers, backup systems, phone systems, and associated peripherals and applications. Designs and maintenance of Firm’s network and telecommunication hardware, circuits, design, function and monitoring. Maintains of high quality documentation of Firm’s network and telecommunication hardware, circuits, design, function and monitoring. Ensures policies and procedures for service support area created and aligned with ITIL concepts and industry best practices and utilized without exception. This includes change, incident and problem management. Establishes and maintains network monitoring, which will alert I/T staff of problems or failures in network and telecommunication hardware, circuits or design. Will coordinate real time response to any such failures. Ensures offsite backup processes occur, including proper documentation, inventory of tapes and testing occurs regularly. Manages network and telecommunication circuit procurement, adds moves and changes with Firm’s accounting office. Supports LAN and WAN needs of user base, including remote and mobile users. Oversees installation of network hardware and software. Establishes and maintains adequate network logging. Manages projects using industry best practice, including the formation of project objectives and defined requirements and scopes. Analyzes, designs, develops and implements multi-tiered systems and application programs based on requests from users and managers to create or improve Firm databases and programs and/or automate manual functions. Represents the Firm in overseeing and working on projects involving external consultants and vendors. Assists in budgeting process. Demonstrates commitment to customer service performance standards. Establishes appropriate vendor relationships for the Firm to ensure best knowledge of vendors’ roadmaps, support processes, and accessibility of vendor’s personnel to ensure the best overall Firm user experience. Bachelor’s Degree in an IT or business related field is preferred. Should have 5+ years’ experience in information systems and technology. Law firm or professional services experience is preferred. MCSA, Network+, CCNA certifications is a plus. Knowledge of all of the following systems is preferred: MS Office 2016, internet browsers, Adobe, LAN/WAN networking, enterprise WiFi, VMWare, storage technologies, Windows 2016 servers, Windows 10 desktops/laptops, printers, scanners, and copiers is required.

Company info

Kaufman & Canoles, P.C.
150 West Main Street P.O. Box 3037
Norfolk
Virginia
United States 23514
Website : https://www.kaufcan.com/