Patient Account Specialist

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Patient Account Specialist
Duties: Contacts attorney offices to obtain case status and insurance information. Follows up with insurance companies to obtain claims status. Follows up with attorneys offices on payment status of negotiated balances. Sends correspondence to attorney offices and patients to initiate negotiations and/or obtain case status. Assists Clinics and/or Verifiers to secure missing case/claims information. Updates patient accounts with current and accurate information to allow for successful verification and correct billing. Updates attorney offices with treatment status and current patient balances. Confirms attorney receipt of patient records and bills or secures missing information for the attorney’s office. Confirms all payments received are the correct negotiated amounts. Answers “Zero Line” for all corporate departments. Assists Medpay (MP) and Major Medical (MM) team to facilitate receipt of monies owed. Opens and sorts mail; logs checks (payments). Other duties as requested of the department manager that are consistent with and appropriate for this position title and role. Provide proven experience in attorney collections.

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