Customer Service Representative Supervisor Frandsen Corporation Employment
Company name
Frandsen Corporation
Location
Jordan, MN, United States
Employment Type
Full-Time
Industry
Finance, Customer Service
Posted on
Jun 19, 2021
Profile
Frandsen Bank & Trust is a growing company looking for a full-time CSR Supervisor for our Jordan, MN office. The CSR Supervisor is responsible for the oversight and performance of the customer service department. In addition to managing the day to day activities of the customer service department, responsibilities will include handling routine financial transactions while ensuring a positive interaction with customers/non-customers; handling customer inquiries and research; FB&T product knowledge and cross selling product as appropriate.
The qualified individual will provide professional, superior customer service to both internal and external customers. A pleasant disposition and ability to communicate clearly and effectively to new and existing customers is a must. Candidate must have an eye for detail, work efficiently and cooperatively, and be flexible. A minimum of two years of bank teller experience is required.
About Frandsen Bank & Trust
Frandsen Bank & Trust is a high quality community bank that provides a wide array of banking products and services to their customers and communities (in Minnesota, North Dakota, and Wisconsin); deposit accounts, loans, mobile banking, online banking, bill pay, eStatements, cash management, credit and check cards, electronic payments, ATMs, safe deposit boxes, and trust (Wealth Management & Trust), and investment management (Frandsen Investment Services). All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.
Our mission is to determine needs, develop relationships, and deliver solutions.
Frandsen Bank & Trust is owned by Frandsen Financial Corporation (“FFC”). Founded in 1982, FFC is an interstate bank holding company with $2.1 billion in assets, and has $325 million in assets under management in its Wealth Management & Trust operations.
FFC provides a variety of support services to Frandsen Bank & Trust, including; data and item processing, accounting, regulatory reporting, auditing, marketing, human resources, compliance and training, loan review, investment management, asset/liability and funds management, and policy management. This structure allows our bankers to spend more valuable time with the customers to develop long-term banking relationships.
Frandsen Bank & Trust is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran
Frandsen Financial Corporation
4388 Round Lake Road West
Arden Hills
MN
55112
HRManagers@frandsenfinancial.com
GENEROUS BENEFIT PACKAGES*
High-deductible health plan with 100% preventive services (in network)
100% coverage for preventive prescription medications
Flexible spending account
Life, accident, and disability insurance options
Dental and vision plan options
401(k) and profit sharing
Employee assistance program
Additional benefits may apply to specific companies
*Available to qualified full-time employees
Frandsen Corporation and related entities are a family of businesses owned and operated by Dennis and Greg Frandsen and headquartered in North Branch, Minnesota. The manufacturing sector has operations in Minnesota, Iowa, and Kentucky. The banking sector has facilities in Minnesota, North Dakota, and Wisconsin.
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