Client Account Specialist

Profile

Client Account Specialist

Duties: Proactively interacting with firm clients in a professional manner to facilitate timely payments of invoices as well as identify any challenges to the client submitting timely payments. Follow up with clients, discuss and document actions taken in the Accounts Receivable Collection System (ARCS) collection system as well as determine next steps towards resolution on overdue and difficult to collect accounts. Enter and maintain accurate, thorough, and up-to-date information summarizing all collection related activities within the Accounts Receivable Collection System (ARCS) for all assigned client AR positions. Provide information to firm attorneys and business unit personnel regarding status of their client’s accounts receivables position. Processing, reviewing and mailing client statements of account each month. Develops working relationships with other process streams to foster a collaborative effort to resolve challenges in the bill to cash cycle as they arise. Interface with the various eBilling websites utilized within the Firm’s billing processes to review client invoice status and notify billing managers of missing or rejected invoices. Assist practice groups in their collection efforts. This involves, but is not limited to, proactively providing accurate and timely updates on collection efforts, providing attorneys and practice group management with recommendations and supporting documentation for next steps on client accounts. Meeting regularly with firm management to identify and discuss potential at risk accounts. Interact and collaborate with Revenue Coordinators within the Firm’s international offices regarding updates, next steps and strategies for partner and client interaction to monetize accounts receivable balances. Other duties in the Finance department may be assigned as time and workload permits.

Additional Information

Job ID: 505733

Company info

Reed Smith LLP
Reed Smith Centre 225 Fifth Avenue
Pittsburgh
Pennsylvania
United States 15222
Website : https://www.reedsmith.com/en/