High School Diploma or Equivalent Required. Associates Degree or Bachelors Degree Preferred
JOB RESPONSIBILITIES:
Customer Service Representative is responsible for:
Handling incoming customer calls. Answering customer inquiries by phone and e-mail. Fulfilling customer orders on a daily basis. Processing customer phone and online orders including order acknowledgments and communications. Investigating customer problems related to deliveries, returns, and credits. Solving customer problems in a patient and professional manner. Demonstrating superior customer service in building relationships and earning repeat orders.
QUALIFICATIONS / SKILL SETS:
To qualify for this position at the Ancient Mariner, candidate must have:
Customer-focus and detail-orientation. Strong verbal and written communication skills and problem-solving abilities. Excellent follow-up skills. Reliable work ethic and dependable transportation. Excellent PC Skills and Basic knowledge of Microsoft Office Availability to work overtime and /or weekends (seasonal). Ability to pass a drug test and background check.
Employer job 
90 Day Old Job 