Observability DevOps Engineer

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

The team you would be joining is a group of highly skilled and motivated DevOps engineers who are responsible for building, deploying, managing, and maintaining large-scale TSDBs. This team is customer-focused and dedicated to providing exceptional support to internal clients. The team works closely with other teams across the organization to integrate internal applications into our services and provide valuable insight into the performance and health of these systems. The team is driven by a passion for technology and a desire to continue learning and staying up to date with the latest industry developments. The team values collaboration, communication, and a commitment to delivering high-quality work. We are looking for an experienced and enthusiastic DevOps Engineer III to join us as an Observability DevOps Engineer. In this role, you will play a critical role in developing, deploying, managing, and maintaining large-scale TSDBs while also providing technical support and guidance to our customers. You will collaborate with teams across the organization to seamlessly integrate internal applications with our services and provide deep insight into the performance and health of these systems. The ideal candidate should exhibit a strong passion for technology and a desire to continue learning. They should possess 2-3 years of experience as a software engineer with a specific focus on TSDBs, such as Prometheus, InfluxDB, or Victoria Metrics. Additionally, they should have in-depth knowledge of cloud technologies, such as AWS and GCP, and a proven track record of building and maintaining CI/CD pipelines. Proficiency in Python is a desirable attribute.

Job Description

In this role you will:

Build and maintain observability solutions deployed in different environments

Develop internal tools to help automate and manage our system

Utilize visualization tools to gain valuable insights from our data

Onboard new teams to our platform

Integrate third-party databases such as ElasticSearch, ClickHouse with our visualization tool (Grafana)

Improve observability support experience for our customers

Build and maintaining CI/CD pipelines

Collaborate with other team members to ensure project success

Qualifications:

Bachelor's degree in Computer Science or a related field

2-3 years of experience as a software engineer with a focus on TSDBs such as Prometheus, InfluxDB, or Victoria Metrics

Experience with cloud technologies such as AWS, GCP, or Azure

Excellent problem-solving and communication skills

Experience building and maintaining CI/CD pipelines

Familiarity with Kubernetes environments

Preferred Skills:

Measurable experience with a majority of our technology stack including Elastic Search, Kubernetes, Grafana, Docker, Ansible, Helm, MongoDB, Prometheus, GitHub, and VictoriaMetrics

Experience with object-oriented programming languages

Proficiency in Python with at least 2 years of experience

A passion for coding excellence and an open mind to new technologies

Customer-focused with a desire to provide an excellent customer experience

Strong troubleshooting and problem-solving skills, adaptable, proactive, and willing to take ownership

Excellent communication skills with the ability to analyze and clearly articulate complex issues and technologies.

Our Values:

We prioritize practical solutions over a perfect solution in the future.

We value diverse perspectives.

We prioritize working together to achieve a plan.

We place a higher value on context and accountability over management visibility and direction.

We believe that solutions to problems have likely already been discovered and place importance on leveraging existing solutions rather than rediscovering them.

We value seeking and appreciating honest feedback over preserving our ego.

We prioritize making decisions based on research and reasoning

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com