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Job Details

RSVP Texas

Company name
Comcast

Location
Houston, TX, United States

Employment Type
Full-Time

Posted on
Apr 28, 2023

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Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a dynamic leader to head responsibility for employee and customer experience, operations, financial performance in the Texas Region. As a key contributor in a fast-paced, complex and constantly changing environment, this individual will collaborate with senior executives and leaders to deliver employee and business-critical strategies, plans and activities to educate and engage stakeholders at all levels of the business. The Region Senior Vice President (RSVP) is the market leader who will be the face of the region to interact with business and community leaders in the region. This person will report to the West Division President

Job Description

Team Leadership

Employee Engagement: Motivate and inspire teammates to peak performance by communicating how their roles and responsibilities support a shared vision for the Region and aligns to the Company goals. Regular engagement with all levels of employees; listening, learning and acting on feedback.

Grow Talent: Attract, select, develop, share, inspire, and retain the right diverse team. Promote a culture of life-long learning

Culture Development: Create a workplace of inclusion, belonging, transparency, and accountability. Continue to develop one's own knowledge, skill, and comfort with diversity, equity, and inclusion and support teammates in their own journey. Be a moral leader who speaks-up and acts when you see something wrong

Coach: Build and develop the right team, organize around results, and get the best out of people and the team. Push for the 'team win' - know how to adapt and what 'asks' to make of the team to maximize performance - disrupt with purpose to have individuals continue to grow and create a stronger team

Collaborative Team Player: Build relationships, influence without authority, stakeholder to build consensus, and drive accountability through partnerships. Success in this role is highly interdependent on other groups and resources owned and managed by other leaders

Operational Excellence

Customer and Employee Experience Optimization: Relentlessly pursue excellence in the customer and employee experience. This includes all aspects of selling, connecting, and servicing residential and business customers with an expanding product set as well as empowering and supporting employees

Results Focused: Ensure the region meets or exceeds all portions of the Profit and Loss (P&L) goals, even those items not directly managed. Lead local business planning cycles. Responsible for translating Company goals into local actions and discerning, simplifying, and communicating for teams what is most important to prioritize and execute. Partner with peers to ensure the overall division meets or exceeds goals - in some cases, stretching to support another group to deliver overall stronger company results

Forward-Thinking: Embrace emerging technology, innovations, products, and process improvements and support local team adoption

Ownership: Demonstrate and build a culture of accountability to own outcomes. Think and work cross functionally to achieve maximum impact for the region and the company. You will own some decisions and have the opportunity to influence others

Data Driven: Regularly provide feedback and data driven insights to teammates, peers, and leadership on opportunities to grow the business. Identify local emerging opportunities to capitalize on growth. Use data and local intelligence to communicate opportunities, influence Company strategies and/or gain support to capitalize on regional/local opportunities

BusinessAgility: Adapt quickly to market changes internally and externally; respond rapidly and flexibly while leading change in a motivating and fiscally responsible way to maintain our competitive advantage

Community & Marketplace

Community Involvement: Be an active and positive force in local communities as the face of Comcast and the most senior executive for the region. Represent Comcast as the provider and employer of choice for the Region while advancing and protecting our reputation and brand. Be authentic with the goal of inspiring and winning the hearts and minds of the changing workforce and our communities

Market Intelligence and Business Development: Build local external relationships and activate all teammates to relentlessly pursue growth opportunities and be in front of competitive threats inclusive of the micro-markets within the Region

Field Leadership: Regularly visit the frontline field teams to solicit feedback and opportunities to drive continuous improvement in serving our customers

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com

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