Program Manager

Profile

SAFRAN ELECTRICAL AND POWER

Twinsburg, OH - Onsite

All applicants must be able to work in the US without assistance now or in the future.

The Program Manager works in cooperation with other program managers in a consistent program team led by a Senior Program Manager. The Senior Program Manager allocates the management of one of the programs in her/his scope to the program manager.

The Program Manager role is to lead all the stakeholders to ensure customer satisfaction and economic performance of a program while monitoring and mastering risk level. The Program Manager is in charge of conducting program activities in consistency with the Safran Program management referential: PROMPT, ONE Safran and associate Group Procedure (GRP-0203, GRP-0204, GRP-0206, GRP-0207, GRP-0208, GRP-0209, GRP-0210, GRP-0289).

Dimensions

On behalf of a Senior Program Manager, the Program Manager is accountable for achieving program objectives on a program from contract awards (S3 milestone) to retrieve from service (S12 milestone). This requires to ensure the global coordination of all the activities to

• Deliver expected program figures as define in Medium Term Plan (MTP)
• Ensure consistency with customer expectation
• Limit risk exposure generated by program activities to an acceptable level    

During Bid and proposals phase (S1 to S2 milestone), validates RC and NRC estimates and associate assumption to ensure the delivery of a sound business case at S3.

During R&T phase (S0), coordinates an R&T program, associated schedule, milestones and budget.

The Program Manager works closely with sales and marketing to develop sound technology roadmaps and a channel to market. As the R&T activities fall outside formal development process, the Program Manager develops and applies appropriate management plan inspired but not strictly conform to PROMPT during R&T phase. The Program Manager is in charge of managing Technology Readiness Level and Manufacturing Readiness Level during R&T phase.

The order of magnitude for this role are:

• A yearly budget between 1 and 5 M$
• A yearly revenue between 1 and 10 M$
• Direct contact with one primary customer
• Management of activities involving in multiple countries
• Management of complex development

• Manage operationally customer satisfaction, profitability of business plan and control risk level on a program
• Ensure application program process a program
• Participate to construction and approval of business plan during bid phase (S1 to S2)
• Build program level MTP

• Monitor program performance on a program
• Ensure program reporting (internal and external) on a program
• Ensure efficient steering of a program
• Ensure deployment of efficient corrective action in case of drift on a      program
• Organize program reviews (and PROMPT milestone for program in      development and in service)
• Support Program audit on a program
• Participate in program improvement process

Key Performance Measures

1) Compliance with MTP figures in term of program yearly revenue and program yearly budget

2) Less than 10% of red score card during customer satisfaction (criteria are OTD, OQD, TTGF, adherence to customer schedule)

3) PROMPT Milestones on time

Travel

Less than 20% Travel.  May travel quarterly.

Education / Experience:

• Bachelor's degree in engineering or equivalent combination of relevant education and work.  Experience that will allow successful perfomance of job specifications
• PMP Certification a plus
• Strong track record with proven experience, including experience leading cross-functional teams is essential.
• Experience of working in a matrix organization.
• Experience within a working matrix organization
• Experience within an Engineering environment is strongly preferred.
• Aerospace and/or defense program management experience strongly preferred.
• Training and experience in applying Program Management standards and tools to a business (Program planning, monitoring and control, integrated program management and risk management.)

Skills:

• Leadership Skills strong leadership along with the ability to interface with cross-functional disciplines, using strong interpersonal skills to drive tasks to completion
• Project/program management: Fully understand the project management methodology (management of costs, deadlines, quality, etc.)
• Emotional Skills:  Self-motivated with problem solving and decsion making skills.  Emotionally resilient and able to work effectively against demanding targets in a complex, multi-disciplined environment.
• Negotiation Skills: Ability to coduct negotiations internally or externally with customers, partners, competitors, etc. and reach consensus, in line with program objections.
• Customer Management:  Ability to establish a relationship of trust with program customers.  Experience of converging the needs of all parties in the form of shared and mutually acceptable solutions.
• Autonomy:  Ability to manage team, organize activity and take decision without supervision.
• Delegation:  Ability to create confidence with their team and empower the team to manage programs.
• Communication:  Ability to deliver a synthetic and clear communication in a respectful manner.

Key Relationships:

• Report hierarchically and functionally to Senior Program Manager
• Interface with leaders of other organizations within the company

Program Managers have the delegation of a Senior Program Manager to coordinate activities and decide orientation on a program. 

Program Manager Work within the matrix with function leaders to ensure alignment of Program activity, interact with the functions of: Sales and Marketing, Finance, Engineering, Industrialization, Purchasing & Supply chain, Production, Quality Aftermarket Support and Services.

Program Manager coordinates with other Program managers to have a consistent approach towards customers.

Decision Making Authority:

Program Manager has authority on

• Tactical management of customer
• Budget allocated to the program

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company info

Safran Group LLC