Manager Internet Growth Segments

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Xfinity is looking for a customer obsessed, results oriented Product Manager for Internet Growth Segments. The ideal candidate will be excited to deeply learn the consumer pain points, financial and operational business drivers, externalities, and points of leverage within the product domain to identify new product strategies or product enhancements that drive value. This role will be responsible for establishing and building a long-term product strategies and concepts for the Senior Director of Internet Growth Segments, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. This person will be comfortable influencing executives and the top level of the organization as well as communicating an inspirational product future.

Job Description

Core Responsibilities

Build & drive new product strategy and concepts.

Build strong point of view on product vision & direction for Xfinity internet product portfolio.

Serve as a product strategist to uncover and understand where there is white space.

Create, maintain, and employ a variety of qualitative and quantitative analysis techniques (e.g., competitive analysis, consumer studies, etc.) to drive product & consumer insights.

Leverage data and research to identify & define product strategies.

Articulate how different product strategies translate to customer value, business impact and drive differentiation.

Identify key financial drivers & sensitivity on product concepts & develop financial perspective.

Capable of driving clarity with unstructured or ambiguous problems

Passion for knowing the full product story.

Embody a genuine curiosity for how to solve customer problems.

Become a subject matter expert & represent a depth of knowledge on emerging product concepts.

Communicate compelling product & customer vision.

Produce high quality, influential presentations to communicate product strategies for senior executive leadership.

Understand unique audience requirements and develop appropriate material.

Build energetic, positive relationships with stakeholders.

Prioritizes building strategic relationships with stakeholders; works to align teams to a product vision.

Collaborate with various cross-functional teams to take product strategies through to production (e.g., launch of new services, features, enhancements, etc.)

Convene different stakeholders to drive towards resolution of critical path issues and areas of misalignment.

Operationalize strategy into real customer experiences.

Ongoing activity in gathering and analysis of competitive intelligence data for product line performance; identify areas for improvement.

Collaborate with marketing / commercial teams to develop compelling GTM plans (e.g., offers, pricing & packaging)

Serve as product subject matter expert to the finance teams and develop perspectives on product unit economics, pro formas and implications to long-range plans.

Provides product support and documentation and develop product materials.

Participate in special projects; other duties as assigned.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com