Shared Services Assistant

Profile

Shared Services Assistant
The candidate will create, format, and revise Word, Excel, PowerPoint, and PDF documents. Troubleshoot and repair problem documents, including via remote assistance. Add and update cross-references, tables of contents, and automatic numbering. Generate comparison documents. Transcribe various audio files. Save and manage files in the file management system. Transcribe handwritten notes. Create diagrams and charts in Word and PowerPoint. Assist with mailings by creating mail-merged documents and labels. Perform word-for-word checks of documents converted from PDFs to assure accuracy. Update contact lists. Research data on the intraweb and internet. Record time entries for attorneys, paralegals, and other timekeepers. Assist with creating tickets for and managing the request queue. A High school diploma or GED required. An associate’s degree in relevant field is preferred. Prior relevant experience in a professional environment; legal industry experience is preferred. Demonstrated proficiency in Microsoft Office and Adobe Acrobat Professional is needed. Excellent verbal and written communication skills are needed. Demonstrated commitment to confidentiality, integrity, and sensitivity is needed. Should have the ability to type at least 70 WPM. Knowledge of Mandarin Chinese, German, or French is a plus.

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