Financial Specialist Payment Application amp Processing

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Financial Specialist, Payment Application & Processing - ( 230003GP ) Description WELCOME TO SHERWIN WILLIAMS Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans   This position operates on a hybrid schedule.   CORE RESPONSIBILITIES AND TASKS          This position is responsible for the timely and accurate cash application of payments on commercial accounts, including complex/ large customer payments as well as EFT/ACH payments. Requires contact with store and field credit office personnel, other management personnel, and direct customer contact to obtain clarification on payment information to resolve issues and apply payments accurately, which affects the collection of delinquent balances. Identify and properly code deductions/overpayments made by customer.  Create and maintain electronic records of all large/complex chargebacks according to established policies and procedures. Advise credit personnel of corrections requested by customer and assist field personnel in resolving account variances by application of POS corrections and edit of electronic chargeback logs. Complete all emails relating to designated priority accounts and assist department in the maintenance of the TAG - group email. Utilize Microsoft Excel to streamline cash application Make suggestions for the continued enhancements of CPR and the role of Account Specialists. Assist in the processing of customer payments.   POSITION REQUIREMENTS FORMAL EDUCATION: Required: High School Diploma Preferred: 4 Year College Degree     KNOWLEDGE & EXPERIENCE: Required: Prior customer service experience Experience in Excel Flexibility and the ability to adapt to changing workload fluctuation and demands Effective time Management Skills Ability to effectively prioritize Must be able to effectively communicate with external customer and all levels of the Credit Organization Effective and creative problem-solving skills Ability to work independently but also effectively contribute to group goals Sound decision making Assume additional responsibilities/projects as assigned by supervisor. Preferred Thorough knowledge and experience of Cash Application Superior customer service skills Knowledge and experience with Mobius, CPR and Source systems   TECHNICAL/SKILL REQUIREMENTS: Required: Advance research, problem solving skills. Basic accounting knowledge and general understanding of and experience with the cash application process. Proficiency in MS Office Applications including Excel and Word Preferred: Prior cash application experience     Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.   Primary Location : United States-Ohio-CLEVELAND : Work Locations : USA OH Cleveland Prospect Ave Headquarters 101 West Prospect Ave Cleveland 44115 Travel : No Job Posting : Mar 3, 2023 Schedule : Full-time Respond By : Mar 10, 2023 Pay Basis : 47,791.90 - 58,934.20 US Dollar (USD) Req ID: 230003GP

Company info

The Sherwin-Williams Company
Website : http://www.sherwin-williams.com